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Privacy Policy

Last updated: 03/07/2026

Sun and Lifted ("we", "us", "our") operates sunandlifted.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We may collect the following types of personal information:

  • Contact information — name, email address, shipping and billing address, phone number

  • Order information — products purchased, order value, payment details (processed securely by our payment provider — we do not store your full card details)

  • Account information — if you create an account, your login details and order history

  • Device and usage information — IP address, browser type, pages visited, referring website, and other analytics data collected automatically when you browse the Site

  • Marketing preferences — if you subscribe to our emails, your email address and engagement with our campaigns

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2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders, including shipping and payment

  • Communicate with you about your order (confirmations, shipping updates, customer service)

  • Send marketing emails, promotions, and updates — only if you've opted in, and you can unsubscribe at any time

  • Improve our Site, products, and customer experience

  • Detect and prevent fraud or unauthorised transactions

  • Comply with legal obligations

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3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business, such as payment processors, shipping and courier companies, email marketing platforms, and website hosting providers

  • Legal authorities, if required to comply with a legal obligation, protect our rights, or respond to a valid legal request

  • Business transfers, if Sun and Lifted is involved in a merger, acquisition, or sale of assets

Each third party only receives the information necessary to perform their service and is required to handle it securely.

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4. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to:

  • Remember items in your cart

  • Understand how visitors use our Site

  • Improve site performance and personalise your experience

  • Support advertising and analytics tools (e.g. Google Analytics, Meta Pixel)

You can disable cookies through your browser settings, though some parts of the Site may not function properly without them.

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5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your data may be stored and processed outside Australia, including by third-party service providers located overseas (such as cloud hosting or payment processing providers). Where this occurs, we take steps to ensure your information remains protected in accordance with applicable privacy laws.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Lodge a complaint with a relevant privacy authority

To exercise any of these rights, contact us using the details below.

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7. Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

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We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

Sun and Lifted

Email: hello@sunandlifted.com

Website: sunandlifted.com

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